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In a situation where My SAP system is down (Users unable to login to SAP system), how to analyze the problem?

In a situation where My SAP system is down (Users unable to login to SAP system), how to analyze the problem?

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In a situation where My SAP system is down (Users unable to login to SAP system), how to analyze the problem?

Answer

Gracelynn

Management Consultant At Tata Motor

  • Check the Database status
  • SAP services
  • SAP management console ( Dispatcher, IGS and Message Server)
  • You need to find out trace root on the basis of point at serial no ( c ).
  • Check network connectivity if everything is ok

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