How will you manage underperforming team members?
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How will you manage underperforming team members?
Answer
A PM must keep a close observation of the performance of every team member to get a thorough idea of what is going on in the team.
Ways in which a PM should try to deal with an underperforming team member are:
- Have a direct and informal conversation and take an empathetic approach to understand the underlying cause.
- Offer meaningful help, encouragement, and training to motivate the underperforming team member.
- Analyze if there is a possibility to change the role of that particular team member within the same project after assessing their capabilities.
- Observe if the underperforming resource can be changed with a capable one.
Ultimately, the project manager should strike a balance between the project success and supporting the underperforming team member to raise the bar of their performance.
