About SAP CS
SAP CS online training by our highly professional certified trainers. SAP Customer Service functionality contains the processes that a company requires to deliver the services are offered to customers. These services can be for warranties that are offered with products or warranties that are purchased by customers.
Providing service to customers for either for warranties or repairs is important for a number of reasons. Primarily providing excellent customer service will help to develop customer loyalty. Customers are more likely to purchase from companies who have a high level of customer satisfaction.
Objectives of SAP CS
The major business process in SAP CS Corporate Training is installation, maintenance, and repair.
- In the customer service model, it generally happens after the sales. Once the product is sold to the customer, then later the customer usually come again with some complaints.
- It can be a query or it can be an inquiry. So, basically, we have some process in a customer service module. We have a process called as in- house repair process, repair at site process, annual maintenance contract, sale of service, Sale of spare parts, etc., in SAP CS Corporate Training.
Training Tycoon provides the best SAP CS Online, Corporate course Training with reasonable cost by industry experts. We also provide the SAP CS material for the course.
Prerequisite
- There are no specific requirements for a SAP CS certification.any one can join us.
- Applicants need to be graduates (BTech, B.Sc. or B.Com graduates can benefit more) or have a Master’s degree.
- SAP CS Material Management (MM) and SAP CS SHANA EAMs and Distribution (SD) modules.ANY one can join us.
- Computer knowledge and a little knowledge in the area in which you want to do the SAP CS course will be a big advantage.
Check What our recently places students say
Soumitro Dey
Process Associate
“i was working as an accountant ever since i started my career for 10 years but even after working for 10+ years my salary package was to low then i got to know about SAP Online Classes by my friend but any delay i visited their noida branch and finalized SAP ERP – FICO Module. After the completion of Whole training i went through 3-4 interviews then got selected at Accenture in P2p Process”
S. Rathi
FI Consultant
“Went though the fast track online training of SAP FICO – End to End Implementation. Very Satisfied with the quality & Professionalism of the trainer . I would say have a word with their expert once before of make up your mind for any module, you will get the proper guidance & road-map of the training & projects”
Benifits of SAP CS
In- House Repair Process: In this, the repair work will be taken place at the company premises. So, the company will notice whether the customer is within warranty or it is beyond warranty. If it is within warranty then the company will not charge the customer. If it is beyond the warranty then it will charge the customer for the repair work. This is one process. And there is another process called Repair at a site (RAS) in SAP CS Training.
Repair at Site Process: In this process, the repair work happens at the customer Here, it is noticed that the customer is having warranty within warranty or beyond warranty. So accordingly the customer will be charged. Similarly, we have another process called as Annual Maintenance Contract (AMC) in SAP CS Training.
Annual Maintenance Contract (AMC): It is a contract between the company and the customer for later service. In this, from that contract, you will create service orders automatically. In SD you create sales orders. So in SAP CS we usually create service orders and in the AMC process, the service orders are created automatically. The annual Maintenance contract is for a particular period. We have another process called as Sale of service in SAP CS Training.
Sale of service: In SAP CS Training, We use the sale of service process because we cannot record the sales order and service order in such a way that the person came and how long he worked and what are the components he used. These things we cannot record in a sales order. For this reason, we use Sale of the service process. In this, from the sales order for the service product, it creates a service order. So in the service order, you will input the entire technician, how much time is taken will be noted down. Then the invoice is done. This extra process is said to be a sale of service. Normally the sale of service will be based on a monthly basis. Another process called as Sale of Spare parts is explained in SAP CS Training.
Sale of Spare parts: It is like a complaint. In SAP CS we have a transaction called a service notification. So using this document you can create your sales order. So in this case from a service notification that is from a complaint document or an inquiry document you are creating a sales order. From the sales order, you do the delivery and invoice. In some cases, you do from the sales order and in some cases, you do it from the service notification in some cases you do from the service order you create a repair order.
Certification Benefits
e-Content & Syllabus of Module
Online Assesment of Module
Industry Preferred Certificate
100% Placement Assistance
Training By Certified Trainer’s
Multiple Career Opportunities
Career Progression and Management
Content as per Current Industrial Requirements
Current Placment Drive
